FAQs
Find the Answers
What age groups do you train?
ALL AGES!! But seriously, I have worked with kids age 11 up to Senior Adults at age 91! I love working with all age groups and will tailor the workout to fit YOUR needs at any age!
Kids: can be sport's training or something just to keep them active!
Adults: weight loss, cardiovascular training, strength training, high intensity training, low impact training (pretty much anything except for yoga/pilates/boxing)!
Seniors: balance, strength training, maintaining muscle and cardiovascular, increase bone density, flexibility, injury prevention, and keep you moving!
What is the free fitness consultation?
If you are a new client, you will want to start off by signing up for the Free Fitness Consultation. I will call you via Face Time at the time you book and we will use the 30 minutes to go over your fitness goals and what you are looking to achieve. When you book a fitness consultation, there will be three quick forms you are required to fill out before training. I will use these forms to go over with you during the Fitness Consultation.
If you do not have an iphone: please download the free app "whats app" and I will video call you from there.
How does a virtual training session work?
It's as easy as 1, 2, 3! Simply choose the type of session you would like to participate in and book it. You will then receive a confirmation email of your session. Once it is time for your appointment, I will call you via Face Time and all you have to do is answer! If you do not have an iphone: please download the free app "whats app" and I will video call you from there.
How does an In-home training session work?
Exclusions do apply! If you are not a referral: please contact me via email and we will set up a time to meet and talk so I get to know you before we train. I do not train single men at home, but will train a husband and wife couple separately if they prefer. You also must be within a certain distance of Gurnee, Illinois (email me for details). Please note that I will contact you to get your address and pictures of your workout space and equipment. Then all you have to do is wait at home for me to show up for your scheduled appointment time and we start training!
What type of home fitness equipment do you recommend?
GREAT question! The good news is that I LOVE to train people by simply using their own body weight. So the most important piece of equipment is yourself! I also recommend having a range of dumbbells according to your strength. For example: 5 lbs, 8 lbs, 10lbs, 12 lbs, and 15 lbs. Don't worry if you don't have this many- we can ALWAYS adjust the amount of reps. I also recommend buying resistance bands (easy to find, lots of ways to use them, and cheap to buy on amazon). Some other fun things we can use consist of: exercise sliders, stability balls, bosu balls, medicine balls, resistance bands with handles, jump ropes, battle rope, ankle weights, and kettle bells. Feel free to contact me below if you want me to send you any specifics!
How do I pay for my sessions?
At this time, I am only accepting payments via Zelle or Venmo and they must be received BEFORE the sessions begin (Please note I have a no refund policy). Zelle is already linked to some bank accounts (for example: Chase Bank) and can also be downloaded as a FREE app. Venmo is also a FREE app that simply requires you to enter your routing and account number to link your bank account. You can pay in whatever way is most convenient for you as long as it is received before the session. For example: you can pay session by session-You can pay for all sessions for one week in advance-Or you can pay for a bulk amount of sessions up to months in advance. I keep a spreadsheet that keeps track of every payment made and for how many sessions. You can also list in the memo on both Zelle and Venmo what you are paying for to keep track that way as well. I will also send a “request” out every Sunday for the upcoming week via both Zelle and Venmo. This does NOT mean that you need to complete the request on Sundays; rather it serves as a reminder of your payment and also helps me keep track of payments per session.
How do I book using your online scheduler?
First you will want to click on the link to my online scheduler
https://impactfitnesstrainingscheduler.as.me/
Once you are on the home screen of the link, you will see a list of appointment types. Please scroll down and locate the appointment type that you wish to participate in. Click the appointment type you are participating in and please make sure to set the correct time zone in which you reside first. Then proceed by choosing the date you wish to train. (*Please note: you must schedule, reschedule, or cancel 12 hours in advance to your appointment time)! Once you click on a date, it will give you a drop down menu of available appointment times for that day. Please continue by clicking the time you wish to train and select continue. (*Please Note: If you wish to book reoccurring, then please select reoccurring instead). If this is your first time on the link, you will have to create a log in. The next screen will prompt you for your first and last name, as well as a phone number and email. Once you are finished filling out this information, click "Complete Appointment" and you are good to go!
Can your scheduling page be saved as an APP on my smart device?
Great Question! Even though it is a web link, you can still "Add it to your Home Screen" to have the appearance of an App.
iPhone Users: At the bottom of the screen you'll see an icon depicting an arrow that looks like it's trying to get away from a square. Tap that button and you'll have a few options listed below. The one you want to tap is "Add to Home Screen”. When you're done it'll show up on your homescreen and you'll never have to type in that URL ever again!
Android Users: Click and open the link. The looks of the Menu button will
depend on your device; usually it's an app button that looks like three horizontal lines stacked on each other or the star outline icon to the right of the URL bar. An info box should appear asking you to name the bookmark and where you want it saved. Tap on the drop-down menu and then tap "Home Screen." You should now see your new bookmark on your home screen.
Will I receive confirmation when I book a session?
Yes you will! By clicking "Complete Appointment" during booking, you will receive confirmation by email of your session's “Date and Time.”
Will I receive any type of reminder for my appointments?
Yes! You will receive a reminder email 24 hours in advance to your appointment time.
Can I Cancel or Reschedule my appointment times?
Yes you can... however it must be 12 hours in advance! If it is less than 12 hours in advance and a non-emergency then you will lose that session. If it is because of an emergency then please get ahold of me and we will proceed from there.
How do I cancel or reschedule an appointment?
Please remember you can only cancel or reschedule an appointment 12 hours in advance of your scheduled appointment. There are two ways you can go about canceling or rescheduling an appointment The first way is by logging into your account via the scheduling app (this requires an account registration). Once you log in, access your upcoming appointments in the green text box at the top of your screen and click the appointment that needs changed. Once you are on the appointment page, there will be two boxes below: one to reschedule and one to cancel. The second way is by locating your confirmation email in your mail box. Once you locate the appointment confirmation email, there will be two boxes: one to reschedule and one to cancel.
How can I access our upcoming appointments?
The only way you can access our upcoming appointments is either by locating your confirmation emails OR by registering for an account through the scheduling page. If you have already registered for an account, please make sure that you LOG IN every time in the top right corner of the scheduling page. Once you log in, all of your previous and upcoming appointments should appear in a green text box at the top of the scheduling page.
Do I need to Register for an Account on the Scheduling App?
You do not have to, but I strongly encourage you to! If you do not register for an account, then you will not have access through the scheduling link to view your previous and upcoming appointments. You will want to click “Register for an Account” AFTER you book your first appointment on the confirmation page of the app.
Can I add our appointment time to a Calendar on my device?
Yes! On the confirmation page during booking you will have access to sync your appointments to your iCal/Outlook or Google Calendars! You can also add your appointments to your iCal/Outlook or Google Calendars by accessing the confirmation email you received after you booked your appointment. Just scroll down and click "Add to iCal/Outlook Calendar" or "Add to Google Calendar."
Do you offer any discounts or promotions?
Yes!
Please see below for more details and please continue to check back in for other discounts and promotions in the future.